Tour Reviews
Don't just take our word for it. Our greatest reward is a satisfied traveler, and their honest feedback speaks for itself. Here's what our guests have to say about their unforgettable experiences with us.
Scott L Kozloff
Charlotte
Chacchoben Extreme
Carnival Breeze
Great Guide and awesome Lagoon
Going "native" in Costa Maya was a pleasure with our driver Saul and guide "Greise" probably spelled wrong, however both were awesome. Our guide G was full of information, and we met her brother and father who also tour people for this company. G was informative, smart, knew her material, and obviously cared for her Mayan roots and history. We were very blessed to have met both of these wonderful "natives" on our tour this week. The lagoon was simply awesome, with fantastic local cuisine, free for the tour, and free drinks as well. A pleasure for my family of five, should we return we will definitely use them again!!
Raquel
Tampa
Chacchoben Extreme
Royal Caribbean
Don't miss the Chacchoben Extreme
We had an awesome time on our Chacchoben Extreme Tour. It was a bit challenging to find the place, in fact, we were late but once we arrived we were greeted with warm smiles. Ron and Saúl were our guides. They were friendly, generous, and dedicated to our safety and enjoyment of the tour. Visiting the ruins and learning about their history was great but what followed after was the best part. The Lagoon Bacalar right off the beautifully secluded resort was the perfect touch after our morning adventure. The food was tasty and the fresh pineapple juice was DELICIOUS! After enjoying our meal we took a dip in the lagoon and had the opportunity to kayak as well. I'm so glad we opted for the tour that added the Bacalar Lagoon you don't want to miss it. All in all this tour was one of the best parts of our whole vacation so thank you Native Choice, Ron and... "Rubberduck" SAÚL!
David Bedford
Mobile, AL
Chacchoben Ruins
Carnival Fantasy
Our Mayan Excursion
Our Excursion could not have been a better adventure.
From the moment we arrived at the office we were meet with friendly faces ready and able too make our day. From our Chauffeur, Tacho, who got us to the Ruins and the Blue Lagoon and back to the port. Ron who entertained the group with lots of local information and humor. Diego, who was a vast library of information about the Mayan culture and ruins. The Blue Lagoon was beautiful, along with our lunch and drinks and our hosts it was a Great Excursion. Thanks, again. David Bedford.
Silvia
Argentina
Chacchoben Extreme
Celebrity Equinox
Thanks !!
Excellent tour, very dedicated people , I really enjoyed the talk with Saul , and Ron , who take care of us . the place is beautiful , unforgetable , totally recomended !!
Wendy Scott
Ft. Lauderdale
Blue Lagoon Adventure
Royal Caribbean
What a great experience!!
Family of 4 ( 2 adults and 2 kids ages 8 and 14) We walked from the cruise ship to the location, it was a hot day but we were welcomed with cold water and a big smile. The tour felt private, just 8 people total. We went to the ruins which in and of itself wasn’t great but nice to see. Our tour guides and bus driver were polite and informative. We went to the lagoon which was to die for. The kids enjoyed it sooo much, the water was clear and refreshing. The kids got to kayak and swim about. I would recommend this tour for families with kids.
Kristiann
Alaska, USA
Chacchoben Extreme
Empress of the Seas
Best thing to do in Costa Maya
After researching the possible things to do at the cruise-line created port Costa Maya, we settled on the Chacchoban Extreme tour with Native Choice (since this excursion wasn't available through our cruise line). I was nervous to book online, with a private small company located in another country, but I had nothing to fear. It was an excellent tour: professionally run, safe, informative, private, beautiful and fun. Our guides were polite and kind, from the area, and told us tons of information about the ruins and the people who live nearby today. The lunch was tasty, the swimming/kayaking at the lagoon stunningly beautiful and unique.
It was by far the best possible way our family could have spent our day at this port - it seems the only other choices were shopping at the very isolated and planned port area, or shelling out to go to a nearby resort in order to drink and hang at the beach or pool - which a ton of others did, and we heard it was crowded. For our family (3 kids age 13, 10 & 7), we chose well taking this tour with Native Choice. After wandering through the Disney-goes-Caribbean themed shopping mall that everyone must wander through in order to get out to the real town, (which is actually a taxi ride away), we wandered a couple blocks to the tour office, and they had a car and two guides waiting for us. They were sure to get us back with plenty of time prior to departure of our ship. When we shared our day with our dinner mates, it was obvious we had a much better time at this port than anyone else. I highly, highly recommend this tour.
Chrissy
Peachtree City, GA
Chacchoben Extreme
Norwegian Breakaway
Informative and Fun!
We booked this last minute (the day before we went) after looking at Trip Advisor reviews. We wanted something reputable to do in Costa Maya but didn't want to pay ship prices. We were VERY pleased! Our driver in the air conditioned van, Pedro, was a real gentleman and a good, safe driver. Our tour guide Ron, was full of information about the area, and eastern Mexico as a whole. He chatted with us on both legs of the drive, making time go quickly.
Once at the ruins, they stayed with us the whole time, and brought us cold water bottles whenever we wanted one. We were given ample time at the ruins, and also led by another guide Erik, who gave us great history about the Mayans. Once at the Blue Lagoon - which is amazingly beautiful and peaceful - they catered to us constantly, bringing us drinks and showing us to the buffet taco lunch. The people at the resort could not be friendlier and did all they could to make our time there very enjoyable. We relaxed in kayaks and swimming, after enjoying some of the best "street" tacos I've ever had. The cilantro was fresh, the pineapple salsa was fresh, and the guacamole was fresh and delicious. There was plenty of beer and margaritas - all we wanted. It was definitely one of the best tour experiences I've had. We felt safe and really enjoyed our destinations. They brought us back to the ship with still an hour and half to spare.
The walk to the office was straight down the main road, once you get out of the port shopping area. I think it took us a total of 20 min from ship to the office.
Daisy Zavala
Tennessee
Chacchoben Ruins
Cruise
Great!
The walk to the native choice building isn’t far at all from the port. They greeted us and gave us cold waters, vans were turned on with ac on before we arrived. Lorenzo and Miguel were our guides. Lorenzo is very knowledgeable. Lorenzo gave us a lot of great Information. He demonstrated us some stuff on the dirt. They took us to get some really good fresh pineapples on the way back to the port. We made It back to the port 3 hrs before the ship left. Gave us time to look around the port and swim at the pool. I was doubtful on reserving with them due to us missing the ship and It not being an excursion through carnival. But I’m soo glad I choose native choice.