Tour Reviews
Don't just take our word for it. Our greatest reward is a satisfied traveler, and their honest feedback speaks for itself. Here's what our guests have to say about their unforgettable experiences with us.
Elizabeth S.
Chicago, IL
Chacchoben Ruins
Celebrity Eclipse
Fantastic Tour for our Family
Our family of 5 thoroughly enjoyed our morning with Hugo (tour guide) and Alex (driver). Between the air conditioned, comfortable van and listening to Hugo, our 50 minute drive to and from the ruins went very quickly. It was also nice to have cold bottled water in the van. Hugo was quite knowledgeable and patient with all of our questions. We never felt rushed or uncomfortable. The pace was perfect, there was shade when we needed it, great spots to take photos, clean bathrooms and other facilities near the parking lot, etc. This was my first experience with a Native Choice tour and I would go on another Native Choice tour in a heartbeat.
Steve Maldonado
Miami, Florida USA
Chacchoben Ruins
Empress of the Seas
Casey Was GREAT!!!
Casey with Native Choice Tours was the BEST!!! She was very knowledgeable and explained everything, every step of the way. What a gracious host. Buses were modern, clean and with good A/C. Food and drink were fantastic!!! Ask for Casey when booking this tour!
Gary
Kansas, USA
Mayan Experience
Breeze
Exeeded Our Expectations!
First off, I would like to provide a quick background on our decision to tour with Native Choice. Native Choice was very highly recommended to us by one of my co-workers. He had said the experience was one of the best excursions he and his wife had taken during their years of cruising. My family; wife, two daughters (19 and 17 years of age) and I, were very excited to have the opportunity to explore the Mayan Ruins and experience an authentic Mayan meal. The departure of our Carnival Cruise on the Breeze was delayed by over 24 hours due to heavy fog that closed the Port of Galveston. We were originally informed we would not be able to make the call at the Port of Costa Maya. Our route was eventually changed and we were able to stop at Costa Maya.
Upon our arrival at the Native Choice office, we were greeted by Miguel, who was carrying a clipboard and instructing customers to go inside and register. Several other men were outside of the office and all were wearing Native Choice shirts and name tags. There were several vans sitting out front and all were clean and appeared to be in very sound mechanical condition.
Miguel introduced us to our guide, Joel, and driver, Alejandro. Joel advised us it would be a short wait, as the others who would be joining us on the tour had not arrived. Joel offered us a bottle of water as we waited. After approximately 10 minutes, Joel advised us we would not have additional tour mates, as they had not arrived and we needed to leave.
While enroute to the Mayan ruins at Chacchoben, Joel provided us with extensive information about the Mayan culture, the tour and what to expect of the Mayan meal. He was incredibly knowledgeable and easy to understand and communicate with. Joel completely exceeded our expectations! We also had learned he and the other tour guides had given up their only day off for a month to accommodate our tours due to the rescheduling of the day in port.
We could not have been more satisfied with the tour, the meal and the overall experience with the two gentlemen we spent our day with. Alejandro was a very safe and courteous driver. Joel was outstanding in all aspects of the tour experience. We would highly recommend this tour and company to any and all who have the opportunity to spend time in port at Costa Maya!
Kelley Dotson
Arkadelphia, AR, USA
Mayan Experience
Carnival Dream
Loved it! Walking impaired BEWARE!
First let me say that our group of 8 enjoyed this experience tremendously! We enjoyed the ruins, but the lunch in the Mayan home was the highlight of our day. The women were pleasant, the home and grounds were spotlessly clean and beautiful. Food was traditional and flavorful. I would have given this tour 5 stars but for the walk to reach the offices. First of all, do not follow the map provided of how to exit the port. That exit is blocked with a truck causing you to backtrack. It's anxiety provoking at the least fighting your way against the flow of people to find your way out of the port, across the parking lot, and to get outside the fence. At that point TAKE THE TAXI! We has 4 mildly impaired walkers in our group, the directions state a short 4 block walk. DONT BELIEVE IT! It's actually quite a long stroll in the heat and humidity. It set a poor start to our day as 1/2 of our group was exhausted before we began the tour. Once we arrived, the company was organized, provided excellent air conditioned transportation, and our guide EDDAR and driver SAOUL (?) were very informative and entertaining.
Overall, we were very happy with the day, but the walk was too far and should have been explained better in the description.
Tricia
Morristown, TN, US
Chacchoben Extreme
Rhapsody of the Sea
Wonderful
Our guide,Eric, was very knowledgeable and interesting. The tour of the ruins was at a nice relaxed pace. The ruins themselves were awesome to see and breathtaking. The lagoon was gorgeous and there was something there for all of us to enjoy!!!
Stephanie Meyer
Camdenton, MO USA
Chacchoben Extreme
Freedom of the Seas
Great Day
Our tour guides(Casey and Miguel) where very knowledgeable, professional and fun. Service by all employees at lunch and at the lagoon was top notch.
Cindy Lester
Malden, MO USA
Chacchoben Ruins
Carnival Dream
Informative Tour
I've visited several ruins-Dzibalchaltun, Uxmal, Xcambo and Chichen Itza and never had such an enthusiastic tour guide as David. He was very informative and we learned a lot. Would not hesitate to use Native Choice in the future.
Brandi Parker
Canyon, Texas 79015
Mayan Experience
Liberty of the Seas
Excellent Excusion
We visited Costa Maya while on a cruise on Royal Caribbean. Eddar was our tour guide. He provided lots of information about the Mayan Ruins on the way to the ruins and as we toured them. The ruins were an amazing sight. We finished the day with a authentic dinner at a resort that was just beautiful. Overall, it was an excellent tour. I would highly recommend Native Choice Excursions.