COVID-19 Safety Information


We've resumed tour operations with all the necessary precautions, everyone in our team has completed the training program and is ready to comply with the new safety guidelines.

We know exposure to COVID-19 is an inherent risk in any public place, although we can't eliminate the risk completely we have implemented an aggressive sanitation procedure and measures for distance spacing and screening in order to mitigate the risk of COVID-19 as much as possible.

We're kindly asking everyone to interact in a socially responsible manner and follow all recommendations to maintain individual and community health before, during and after the excursions. Needless to say, your health and ours are a top priority to us, we'll continue to monitor the situation and will adopt all required procedures to meet or exceed the guidelines and recommendations from health authorities.

What safety measures we have implemented?

  1. As of May 1st, 2022 vaccination progress among our staff is as follows:
    100% is fully vaccinated (two doses + booster).
    100% of the ladies hosting groups for the Mayan Experience have been fully vaccinated and boosted.
    Regardless of their vaccination status, team members are required to check for any symptoms of illness, to stay home and to seek medical attention if they show any symptoms.
  2. The interior of our vehicles is sanitized by electrostatic spraying disinfectant solution and sterilized with ultraviolet (UV) light right after every ride.
  3. All spaces in our office are thoroughly disinfected daily. Waiting areas are also sanitized daily.
  4. Bathrooms are sanitized by electrostatic spraying disinfectant solution and sterilized with ultraviolet (UV) light every hour at the most.
  5. We have marks on the floor showing where to stand on the line to maintain a safe distance wherever it's needed.
  6. You can now check-in directly with your guide to make the process faster and to avoid waiting in line.

Everyone is required to comply with the following procedures:

Face covering required
In accordance with the State Government regulations, everyone is required to wear face masks in enclosed spaces. Face masks are optional outdoors.

Frequent use of hand sanitizer
WHO experts recommend the use of hand sanitizer and we'll have it available in as many locations as possible, it'll be available at our office, in our vehicles and our staff will also carry some with them at all times.

Washing hands frequently
Everyone is encouraged to wash hands with soap for at least 20 seconds whenever possible.

The Native Choice team is prepared
The new normal requires extra procedures and everyone in our team is prepared to follow the safety guidelines and enhanced sanitation protocols, please be patient, we'll make it as easy as possible for everyone.

We'll continue monitoring and updating our safety guidelines in accordance with the requeriments and recommendations from Federal, State and Local Authorities as the situation evolves.